IIn this video, Pascal is ecstatic to test out and share the report his team recently worked on for a real-life call center client and compare it against some of the entries for our Power BI Challenge 19. Pascal will be showcase and demonstrate how to develop specific requirements that lets the client be able to drill through all the way to the single phone call level by simply selecting a single call within the Power BI report.

***** Video Details *****
00:00 Introduction
01:00 Client requirement
01:58 Data set
02:26 Data model
03:40 Custom visuals
06:21 Call code
08:50 Call button code

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